8/25/2021
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Applies to: Configuration Manager (current branch)

Configuration Manager allows you to connect to client computers using Configuration Manager Remote Control. Before you begin to use remote control, ensure that you review the information in the following articles:

Here are three ways to start the remote control viewer:

  • In the Configuration Manager console.

  • In a Windows command prompt.

  • From the Windows Start menu, on a computer that runs the Configuration Manager console, in the Microsoft Endpoint Manager program group.

    Note

    The above Start menu path is for versions from November 2019 (version 1910) or later. In earlier versions, the folder name is Microsoft System Center.

To remotely administer a client computer from the Configuration Manager console

  1. In the Configuration Manager console, choose Assets and Compliance > Devices or Device Collections.

  2. Select the computer that you want to remotely administer and then, in the Home tab, in the Device group, choose Start > Remote Control.

    Important

    If the client setting Prompt user for Remote Control permission is set to True, the connection does not initiate until the user at the remote computer agrees to the remote control prompt. For more information, see Configuring remote control.

  3. After the Configuration Manager Remote Control window opens, you can remotely administer the client computer. Use the following options to configure the connection.

    Download

    Note

    If the computer that you connect to has multiple monitors, the display from all the monitors is shown in the remote control window.

    • File

      • Connect - Connect to another computer. This option is unavailable when a remote control session is active.
      • Disconnect - Disconnects the active remote control session but doesn't close the Configuration Manager Remote Control window.
      • Exit - Disconnects the active remote control session and closes the Configuration Manager Remote Control window.

      Note

      When you disconnect a remote control session, the contents of the Windows Clipboard on the computer that you are viewing is deleted.

    • View

      • Color depth - Choose either 16 bits or 32 bits per pixel.
      • Full Screen - Maximizes the Configuration Manager Remote Control window. To exit full screen mode, press Ctrl+Alt+Break.
      • Optimize for low bandwidth connection - Choose this option if the connection is low bandwidth.
      • Display:
        • All Screens - If the computer that you connect to has multiple monitors, the display from all the monitors is shown in the remote control window.
        • First Screen - The first screen is at the top and far left as shown in Windows display settings. You can't select a specific screen. When you switch the configuration of the viewer, reconnect the remote session. The viewer saves your preference for future connections.
        • Scale to Fit - Scales the display of the remote computer to fit the size of the Configuration Manager Remote Control window.
        • Status Bar - Toggles the display of the Configuration Manager Remote Control window status bar.

      Note

      The viewer saves your preference for future connections.

    • Action

      • Send Ctrl+Alt+Del Key - Sends a Ctrl+Alt+Del key combination to the remote computer.
      • Enable Clipboard Sharing - Lets you copy and paste items to and from the remote computer. If you change this value, you must restart the remote control session for the change to take effect.
        • If you don't want clipboard sharing to be enabled in the Configuration Manager console, on the computer running the console, set the value of the registry key HKEY_CURRENT_USERSoftwareMicrosoftConfigMgr10Remote ControlClipboard Sharing to 0.
      • Enable Keyboard Translation - Translates the keyboard layout of the computer running the console to the connected device's layout.
      • Lock Remote Keyboard and Mouse - Locks the remote keyboard and mouse to prevent the user from operating the remote computer.
    • Help

      • About Remote Control - Displays the current version of the viewer.
  4. Users at the remote computer can view more information about the remote control session when they click the Configuration Manager Remote Control icon. The icon is in the Windows notification area or the icon on the remote control session bar.

To start the remote control viewer from the Windows command line

Remote Pc Tools
  • At the Windows command prompt, type <Configuration Manager Installation Folder>AdminConsoleBini386CmRcViewer.exe

CmRcViewer.exe supports the following command-line options:

Remote
  • Address - Specifies the NetBIOS name, the fully qualified domain name (FQDN), or the IP address of the client computer that you want to connect to.
  • Site Server Name - Specifies the name of the Configuration Manager site server to which you want to send status messages that are related to the remote control session.
  • /? - Displays the command-line options for the remote control viewer.

Example:CmRcViewer.exe <Address> <Site Server Name>

Note

Remote Desktop Administration Tools

The remote control viewer is supported on all operating systems that are supported for the Configuration Manager console. For more information, see Supported configurations for Configuration Manager consoles and Prerequisites for remote control.

Next steps

  • Home
Remote

Pc Remote Beta Server Download

  • Remote PC Access from Anywhere. Remote control computer as if you were sitting right in front of it
  • Connects even through Firewalls or Routers
  • Installation is not required
  • File Transfer; Voice Chat
  • Strong Security

Why Choose Anyplace Control?

  • Simple in Use
    No installation required. Just download and start!
    No need to configure Router or Firewall for PC remote access. User Friendly Interface.
  • Save money
    No matter what your budget is we have an affordable licensing plan for you. Anyplace Control pricing reflects the conditions of the economy.
  • Custom development
    We can customize our remote control software to meet all your specific requirements and integrate into your business precisely. Any unique feature that is not included into a standard package can be developed per your request. No competitors offer the same!

You Can Perform Next:

  • Remote Support, Help Desk
    Provide effective helpdesk support to users; support your customers remotely.
  • System Administration
    Manage network computers remotely on LAN or WAN. Remote administration of unattended servers.
  • Work Remotely. Virtual Office
    Work from Home on the remote computer as if you are physically in the office.
  • Do presentations over the web
    Great tool for team collaboration, training and variety of online presentations.

How Anyplace Control works


Anyplace Control is easy to use remote desktop software that displays the desktop of another computer on the screen of your local PC in real time, and allows you to control that computer from anywhere, using your own mouse and keyboard. More..
The built-in File Transfer feature provides an easy way to transfer files to and from a remote machine. Built-in chat is used for communication with the user of another PC. With Anyplace Control you can also communicate via voice chatting (VoIP), send text messages, restart and shutdown a remote server or laptop, lock a mouse or keyboard on the user's PC and perform various practical remote control tasks. More..

What else you should know

Different ways to establish connection:


The remote connection could be established on LAN, WiFi or over the Internet (Broadband, Cellular network, etc). Connect to other PC using the following methods:

  • Computer ID Connection: enter your partner's ID and password to access your partner's computer (no need to create online account). The easiest connection way!
  • Online Account Connection: log into your Anyplace Control account and access remote PC using the PC name.
  • IP-address Connection: classical method of connection via IP address.
    IP address is not used in first two connection methods. No need to configure router or firewall for remote PC control.

What and where to run:


Anyplace Control consists of two parts:

  • Host Module - needs to be executed on a remote computer (i.e. PC you will control remotely).
  • Admin Module - Run it on your local computer you use to control a remote PC (e.g. your notebook).

Usually installation is not required: you can download and start Anyplace Control in case of for one-time remote access session. Alternatively can install any module as a service for permanent use. Installed software will start with Windows automatically that is vital for accessing unattended server or a terminal.

What if remote user is computer-illiterate?


Our product is very simple in use. If you need to make a connection to newbie user's PC, just send him a special web-link. When the user clicks that link, his deskop becomes available for distance connection from your Online Account. No need to install or configure. Just click the link and that is all!

What users say about Anyplace Control

James Lee, hotel manager at 'Holiday Inn'

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I have Anyplace and think its an amazing remote computer access software. The built in windows remote desktop connection is temperamental and difficult to control remote computer. This program for remote access is really high-speed, it saves your time and money. Your web software is great!

David Slabbekoorn, sytem administrator of Equipment-making Co.

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This is a fantastic software. Not only does it work through corporate firewalls, if you go to the web site you can generate a link to send to another person for remote access their network. Free or cheap products are not as robust in functionality. Anyplace Control is great software. It is one of remote control programs which deserves attention.

Olga Gerasimova, consultant in perfume business

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Found your software and it is outstanding. I have rarely taken the time to complement a software company but this time I have to take the time to thank you as have saved me countless hours and I have a very satisfied client. You don't need to puzzle over difficult settings and read long manuals, even kids would figure out how to use it. This is a great solution for controlling computer remotely. I will be telling my friends about this software.

Anyplace Control awardsKeith Cleversley, IT-specialist at 'Western Union'

I've tried different remote computer access software, including symantec/citrix as well as a couple of little-known tools, and none even come close to Anyplace Control..honestly, truly. I never expect to be able to install and have it work. I expect to have to fight with settings, to scour the manual for computer tips, or contact tech support. I was able to access remote pc in minutes, and it has been working flawlessly. I hope this program does as well as you deserve it to do.

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Testimonials

'I found your software while browsing the internet and it is outstanding. This is a great solution for distant access - it works through my router and firewall - thanks for your awesome software. '